Around the beginning of April the Tax Credits people send out renewal packs for every one who is receipt of Tax/Child Credits to fill in. You can’t renew till you have the renewal pack actually in your hand. Its a pain but got to be done as other wise you could be paid too much and you would have to pay that back. Of course it can go the other way and they haven’t being paying you enough and they pay you what you are owed.
With the renewal packs are lots of warnings about what happens if you don’t send it back by the deadline of 31st July. Your money will stop and to sort it out you have start all over again.
They do say they once the renewal pack has been completed and sent back they will send you your award notice for the coming year in about 5 weeks. I can understand this as there are a lot of people on credits and it it must be a nightmare.
What I don’t understand is why after 18 weeks I am still waiting for my award notice. 18 weeks. I completed mine as soon as it came and phoned it through. Knowing the system I rang about 6 weeks in as I hadn’t heard anything. They confirmed they had my renewal pack and it would be dealt with. Every week for the past 12 weeks I have been calling and been given the same update…..yes they have it and it will be dealt with.
I dont know if I owe them money or they owe me? Am I suddenly going to get a huge bill ?
I cant get any answers I just have to wait….and wait.